Late in the afternoon, I observed my marketing partner was in deeply depressed that brought me to attention more when I noticed she was crying unknowingly.
I noticed that she was deeply in trouble and difficulty in expressing her thoughts. I sympathized with her by suggesting her to share with me her thoughts and emotions.
I made several attempts to persuade her to do so for her to lighten her emotions. Until an hour later she freely opened up to me her hurt feelings with our superior to the extent that she decided to file a resignation.
I know it was just an impulse of being swayed by her emotions. I kept on suggesting her good ways on how to overcome and resolved the issue.
Through my good intention to resolved the conflict between them I let the two parties came together in our private conference room. I listen emphatically both of their stated words and sensed the emotional feelings they portrayed. I let them talke by at a time thoroughly and persistenly kept myself on listening.
After knowing their both sides and expressed their emotions thoroughly, I began asking from them in finding ways to resolve the issues. And it was effective because they were so participative and cooperative in my intention to come up a resolution.
Monday, July 21, 2008
Subscribe to:
Post Comments (Atom)

No comments:
Post a Comment