A Good Complain

We got together with my brothers (Rex and Joel) and a sister in faith(Shirley) to the establishment of Home Sonic Appliances Center occupying a place at the 2nd floor of Gaisano Fiesta Mall.

At first we felt uneasy to proceed with our purpose. The purpose to clarify and make a request of return to the products being claimed as the winning prize of promo. We decided to return in back because they we sensed that they manipulated my mother to the extent her supplementary card had been charge of the worth P51,000 as the way to claim the prizes. Aside from that the we looked at the products as liabilities not an assets.

With my brother, Rex we had fired the manager in charge a lot of proving questions that we observed the failure of her to gave a direct and honest answers. She kept of swerving my questions being thrown out. Imagined she denied about their words of what they told to my mother about promo winning prize. Instead she reason out they had informed only about their gift certificates offerings. In fact my younger brother could witnessed their emphasis about the promo as their very sweet word of convincing.

I knew she would never get the word about it because she was might be in question about of DTI permit number.

I understood their type of sales strategy. It's a matter of manipulation just for the sake of selling even sacrificing the customer satisfaction.

To make the story short, upon our professional proving questions that nearly surfaced their manipulative strategy , they had not any more resisted our request to return back the products in return with the cancellation of our payment.

From then the conversation went so friendly after I gave my apology of being so harsh to her and unfriendly tone of voice.

It was my first time to act a bad guy and I couldn't imagine I did it perfectly after hearing the recorded conversation.